Top Patient Experience Challenges: Creating Actionable Change

Over the last year healthcare started to see glimmers of hope coming out of the pandemic. Margins began to go up and new solutions like AI promised exciting innovation. Still the industry is seeing a decline in patient experience scores- but where should you focus to have the biggest impact and make the most of limited resources.

Feedtrail’s recent report "Top Patient Experience Challenges of 2023," analyzed over 2 million patient surveys to understand exactly where and why patients were experiencing challenges. Hear our expert roundtable discuss the findings and highlight opportunity areas to improve patient engagement, experience scores, and quality outcomes.