Struggling to connect patient experience data to clinician retention at your organization? Join us as we prove the ROI of patient gratitude.
Seats are limited, scroll down to learn more!
As provider organizations grapple with a burnout-driven staffing crisis, health systems are seeking novel tools and strategies to support clinician retention.
Healthcare market research firm, GreenRobe, spent six months studying this topic, and their findings point to a surprising insight: sharing positive patient comments in real-time is an untapped opportunity to battle clinician burnout and support retention.
This Fall, Cedars Sinai, Texas Tech Physician Group, and First Health will be leading a Clinician Retention Workgroup, designed to further prove the ROI of sharing patient gratitude. Now through the end of September we are holding limited seats for health system experience teams looking to improve retention by sharing patient gratitude directly with clinicians in a real-time and automated fashion. Our larger goal: to prove that experience data can positively impact critical health system KPIs like retention versus simply checking another regulatory box.
How it Works
1. Sign up to learn more from one of our Workgroup Specialists
2. Join a 10-hospital Retention Workgroup to prove the ROI of sharing patient gratitude
3. Select project lead, with approximately one hour of time commitment per month
4. Identify unit or area where you want to see more kudos or improved retention
- Heavily discounted access to Feedtrail’s Clinician Retention Module, with no IT integration required
- Simple, three question baseline survey deployed electronically across clinician participants
- Simple, two question survey deployed to patients via text or email on same day as clinician interaction
- 60 day pulse surveys to show progress against baseline as kudos are shared on a regular, timely basis
- Monthly workgroup sessions to share learnings, progress, and other recognition best practices (outside of kudos) from health system peers
- Dedicated Project Lead for each participating organization provided by Feedtrail
- Communication templates and survey questions already built and validated at real-world sites
- Deep dives into the characteristics and practices of high-kudos earning clinicians, to be diffused across participants
- Individual site review of impact on clinician burnout and turnover
After a six-month vetting process, Feedtrail is pleased to have been chosen by GreenRobe to serve as the Workgroup technology and analytics partner. The Workgroup will be anchored by Cedars Sinai, Texas Tech Physician Group, and First Health. GreenRobe will serve as the Workgroup Facilitator.
Not sure about participation?
Answer yes to any of these questions, and the Workgroup is a fit:
- Is your organization struggling with clinician burnout and turnover?
- Are your PX teams finding it tough to connect survey results to clinician turnover?
- Are you struggling to get enough positive patient feedback?
- Do you know how much positive feedback your clinicians need to boost morale?
- Do you know which clinician behaviors lead to patient kudos?
- Struggling with tight budgets?