Book a Demo

Engage, recover and expand the patients you serve in days minutes.

In this quick, 25-minute demo, discover how Feedtrail's software can help you exceed your patient experience goals.

  • 1,000 patient experiences improved, saving Gracepoint over $1M
  • 400+ Google reviews in five months for Texas Tech Physicians
  • 12% increase in NPS after just six months of deeper insights for CareSouth Carolina
 

Join top-tier companies that trust us with patient experience management:

Cedars Sinai Health System
Partner MD
MAHEC Logo
Texas Tech Physicians
Millennium Physician Group
Care South Carolina
Patient Experience Platform

BENEFITS

Consistently deliver exceptional patient experiences.

  • Improve Patient Loyalty

    Supercharge patient experience management to build strong, lasting relationships with everyone in your care. 
  • Improve Patient Satisfaction

    Connect with your patients when it matters most, swiftly addressing their concerns and outperforming your patient experience goals. 
  • Improve Patient Engagement

    Harness real-time feedback with Feedtrail’s patient experience and satisfaction surveys to surpass their expectations.

HOW IT WORKS

Eliminate experience gaps and transform the patient journey with a single platform.

Feedtrail’s patient experience management software gives you the flexible tools, real-time data, and actionable insights you need to deliver an exceptional, personalized experience across the entire patient journey.

One
PRE-VISIT

Set Expectations

  • Appointment outreach
  • Virtual check-in
  • Telehealth login
  • Personalized pre-visit updates
Two
DURING VISIT

Manage Expectations

  • Welcome message

  • Arrival and wait experience

  • Provider communication

  • Pre-discharge feedback

Three
POST-VISIT

Exceed Expectations

  • Net Promoter Score (NPS)
  • Care reminders
  • Next steps message 
  • Social reviews

Feedtrail enables us to engage patients at key moments of their unique journey, and provides flexibility to shift our focus and uncover insights around specific aspects of the patient experience we want to better understand.

Alan Dubovsky
Chief Patient Experience Officer, Cedars Sinai Health System
Alan

Sharing positive feedback with providers and care teams in teal time has been a game changer. It helps alleviate burnout, reduce turnover, and drives support for patient experience initiatives across the organization.

Carrie Bonsack
Chief Business Development Officer, HealthNet
Carrie HealthNet

Feedtrail’s innovative platform impacts patient experience, employee engagement and reputation management all in one place. It’s become an easy to use, powerful way to improve our care.

Beth Rubio
Chief Clinical Officer, Aveanna Healthcare
Beth
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  • West Coast
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    West Hollywood, CA 90048

 

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