THE PATIENT EXPERIENCE EVOLUTION
Today 96% of healthcare consumers perceive patient experience as important or very important, but how did we get here and how do we keep improving?
Evolution of PX: Centering care around the patient
Current State: Information and options abound
The PX Ecosystem: Measurement alone does not improve processes
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Feedtrail XM, healthcare experience management reimagined
We understand experience goes far beyond the time spent within your walls or face to face with a provider and you can't wait for months to receive experience insights.
Get real-time feedback, engage before, during, and after an encounter, quickly tackle new initiatives, and ensure happy loyal patients. LEARN MORE