Webinar

Connecting the Dots: Linking Patient Experience to Better Outcomes

In this insightful session, our expert panelists dive into real-world strategies for linking patient feedback, employee engagement, and quality outcomes. 

These takeaways can help your organization make lasting improvements that drive patient satisfaction and enhance care quality.

Watch the On-Demand Webinar

Webinar Overview - You'll Learn:

  • Practical approaches to improving communication and care
  • Real-life projects organizations are tackling and project management tools
  • How to co-design care plans with patients and families
  • The direct connection between patient experience and safety improvements

 

linking px to outcomes screengrab

Meet the Experts

Toni Land, MBA, BSN, CPXP

Founder and Chief Patient Experience Officer, Landing Exceptional Experiences

Ken Morris

Director of Compliance, Quality, Risk & Safety, Kenosha Community Health Center (KCHC) & Pillar Health

Marisa McCabe

Director, Patient Experience, Aveanna Healthcare

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