The patient experience doesn’t just happen at the bedside. It begins well before appointments when people search for the right provider and extends to the at-home care setting. That’s why innovative healthcare organizations are going beyond post-discharge surveys to engage patients throughout their care journeys.
Download this eBook to learn how to:
- Engage patients before their visits to set expectations, ensure they’re prepared, and ease anxiety
- Reach out to patients during visits to collect feedback in real time and give your care teams the right insights to react appropriately
- Build patient loyalty and reinforce care plan adherence after discharge with helpful reminders and education resources
What's Inside
Unlock new levels of patient experience by understanding multi-faceted care journeys and the best tools for supporting every step along the way. Discover how Feedtrail can help your healthcare organization:
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Drive patient satisfaction before visits with features like pre-surgery check-ins and automated appointment reminders.
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Support patient engagement during visits with real-time digital surveys that collect patient feedback at every touchpoint — from when they enter the door to when they’re getting ready to exit the hospital.
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Better retain patients with post-discharge virtual care assistance and adaptive continuous listening tools.
