Learn new and innovative ways to improve patient experience and retention in the small hospital setting and increase your patients’ likelihood to recommend you to family and friends.
Setting: Inpatient
What We Cover:
A deep dive into the biggest patient experience issues facing small hospitals
Dynamic strategies to address these issues in order to increase CMS scores by 11% or more
Detailing a proven process used by small hospitals across the country to prioritize patient experience and retain patients
Effective and powerful tactics to help you improve patient experience and retention, and increase your patients’ likelihood to recommend you
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